Support services

Inevitably all businesses will experience downtime at one stage or another. With b1's support service, you have the security and reassurance that if something does go wrong, it will be rectified efficiently and effectively. 

The b1Services support team comprises experienced and dedicated engineers, who are always happy to help. We provide proactive support for all aspects of network services from initial diagnoses to final resolution. We'll always try to sort out any problem remotely first, but if it needs a visit to your premises to fix things, we'll do that too.

b1Services is unique in its flexibility. We will tailor our support service according to the type and size of your business to guarantee you receive the best, hassle-free, customer experience. b1Services provides unlimited telephone and remote session support so you know we'll always be there when you need us.